{"id":814,"date":"2024-02-28T12:49:48","date_gmt":"2024-02-28T15:49:48","guid":{"rendered":"https:\/\/finsara.cat\/?page_id=814"},"modified":"2025-09-23T05:17:54","modified_gmt":"2025-09-23T08:17:54","slug":"politica-de-cancelacion","status":"publish","type":"page","link":"https:\/\/finsara.cat\/ca\/politica-de-cancelacion\/","title":{"rendered":"Pol\u00edtica de Cancel\u00b7laci\u00f3"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"814\" class=\"elementor elementor-814\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-320377d elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"320377d\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6a3222\" data-id=\"e6a3222\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-378475c elementor-widget elementor-widget-heading\" data-id=\"378475c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">POL\u00cdTICA DE CANCEL\u00b7LACI\u00d3<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a60e36e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a60e36e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon 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elementor-section-height-default\" data-id=\"6a1a3d4\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc4f097\" data-id=\"bc4f097\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16b83f3 elementor-widget elementor-widget-spacer\" data-id=\"16b83f3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-column 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.elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bf48d93 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bf48d93\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fed598a\" data-id=\"fed598a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb6a0b8 elementor-widget elementor-widget-text-editor\" data-id=\"cb6a0b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>DRET DE DESISTIMENT<\/strong><\/p><p>Tens dret a cancel\u00b7lar la teva comanda en un termini de 14 dies naturals des de la recepci\u00f3 del producte o des de la signatura del contracte en el cas de serveis, sense necessitat de cap justificaci\u00f3, excepte en les excepcions que es detallen m\u00e9s endavant.<\/p><p>Per exercir aquest dret, ens haur\u00e0s de notificar la teva decisi\u00f3 i retornar el producte, quan correspongui, seguint les instruccions i utilitzant el formulari que trobar\u00e0s al final d'aquest document. La devoluci\u00f3 s'haur\u00e0 de fer a la seg\u00fcent adre\u00e7a:<\/p><p>FINS ARA | Carrer de Santa Maria, 32, 3\u00ba 2\u00aa. 08340 Vilassar de Mar, Barcelona.<\/p><p>La devoluci\u00f3 es considerar\u00e0 completada \u00fanicament quan h\u00e0gim rebut l'article a l'adre\u00e7a indicada. Per a qualsevol consulta addicional, pots posar-te en contacte amb nosaltres al 612 466 362.<\/p><p>El reemborsament inclour\u00e0 l'import del producte o servei contractat i les despeses d'enviament est\u00e0ndard (quan correspongui), en un termini m\u00e0xim de 14 dies naturals despr\u00e9s de la notificaci\u00f3 de la cancel\u00b7laci\u00f3. El reemborsament s'efectuar\u00e0 mitjan\u00e7ant el mateix m\u00e8tode de pagament utilitzat en la compra, llevat que s'acordi expressament un altre mitj\u00e0. Ens reservem el dret de retenir el reemborsament fins que h\u00e0gim rebut els articles retornats o fins que s'aporti una prova v\u00e0lida de la devoluci\u00f3, el que succeeixi primer.<\/p><p>Els costos directes de la devoluci\u00f3 aniran a c\u00e0rrec teu, i ser\u00e0s responsable de qualsevol disminuci\u00f3 del valor dels productes ocasionada per una manipulaci\u00f3 diferent de l'estrictament necess\u00e0ria per comprovar-ne la naturalesa, les caracter\u00edstiques i el funcionament.<\/p><p><b>EXCEPCIONS AL DRET DE DESISTIMENT<\/b><\/p><p>El dret de desistiment no ser\u00e0 aplicable en els seg\u00fcents casos:<\/p><ul><li>Productes desprecintats despr\u00e9s de la entrega que no puguin ser retornats per raons d'higiene o protecci\u00f3 de la salut (ex.: productes cosm\u00e8tics).<\/li><li>Productes pereceders o amb data de caducitat pr\u00f2xima (ex.: aliments).<\/li><li>Gravacions de so, v\u00eddeo o programari precintats, un cop desprecintats despr\u00e9s de la entrega.<\/li><li>Productes personalitzats o confeccionats segons les especificacions del client.<\/li><li>Serveis individuals ja prestats en la seva totalitat, sempre que haguessis acceptat l'inici i la ren\u00fancia expressa al dret de desistiment.<\/li><li>Continguts digitals no lliurats en suport material (ex.: aplicacions, programari, llibres electr\u00f2nics, arxius MP3), un cop iniciada la seva execuci\u00f3 amb el teu consentiment expr\u00e9s i acceptaci\u00f3 de la p\u00e8rdua del dret de desistiment.<\/li><li>Serveis de reparaci\u00f3 o manteniment urgents.<\/li><li>Serveis puntuals: no es retornar\u00e0 l'import en cas de desistiment o defunci\u00f3.<\/li><li>Bons o contractes de serveis: no es retornar\u00e0 l'import abonat, excepte en cas de defunci\u00f3 de l'usuari final, en aquest cas es retornar\u00e0 el 80% (abans d'IVA) corresponent als serveis no consumits.<\/li><\/ul><p><b>GARANTIA DE DEVOLUCI\u00d3 VOLUNT\u00c0RIA<\/b><\/p><p>A m\u00e9s dels drets legals esmentats, a FINS ARA oferim una garantia de devoluci\u00f3 volunt\u00e0ria per augmentar la teva seguretat i tranquil\u00b7litat.<\/p><p>Pots retornar els productes adquirits a la nostra botiga en l\u00ednia dins dels 20 dies naturals seg\u00fcents a la seva recepci\u00f3, sempre que es trobin en les mateixes condicions en qu\u00e8 van ser lliurats i no es trobin dins de les excepcions indicades anteriorment.<\/p><p>En aquest cas, et reemborsarem el preu del producte. Les despeses d'enviament inicials i els costos de devoluci\u00f3 aniran a c\u00e0rrec teu.<\/p><p>Pel que fa a serveis individuals, bons o contractes de serveis m\u00faltiples, podr\u00e0s sol\u00b7licitar la cancel\u00b7laci\u00f3 dins del mateix termini de 20 dies, sempre que la prestaci\u00f3 no s'hagi iniciat.<\/p><p>Aquesta garantia de devoluci\u00f3 volunt\u00e0ria no afecta els teus drets legals, ni el dret de desistiment descrit anteriorment, ni les garanties postvenda que puguin aplicar-se al producte o servei adquirit.<\/p><p><b>MODEL DE COMUNICACI\u00d3 DESISTIMENT<\/b><\/p><p><span style=\"font-weight: 400;\">A: FINS ARA, amb adre\u00e7a a Carrer de Santa Maria, 32, 3\u00ba 2\u00aa, 08340 \u2013 Vilassar de Mar (Barcelona), EMAIL: HOLA@FINSARA.CAT<\/span><\/p><p><span style=\"font-weight: 400;\">De: _____________________________________________________email_____________<\/span><\/p><p><span style=\"font-weight: 400;\">notifico el desistiment de la meva comanda respecte dels seg\u00fcents productes: ___________________________________________________________<\/span><\/p><p><span style=\"font-weight: 400;\">N\u00famero de comanda o factura: ________________________________________________________________<\/span><\/p><p><span style=\"font-weight: 400;\">Comanda realitzada el dia\/rebut el dia: ____________________________________________________<\/span><\/p><p><span style=\"font-weight: 400;\">Adre\u00e7a postal: ____________________________________________________________________<\/span><\/p><p><span style=\"font-weight: 400;\">L'adre\u00e7a de correu electr\u00f2nic associada al vostre compte en aquesta botiga \u00e9s: ________________<\/span><\/p><p><span style=\"font-weight: 400;\">Signatura i Data:<\/span><\/p><p><span style=\"font-weight: 400;\">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/span><\/p><p><span style=\"font-weight: 400;\">Un cop hagis omplert el formulari si us plau envia'l a: hola@finsara.cat<\/span><\/p><p><span style=\"font-weight: 400;\">A m\u00e9s del que s'indica anteriorment, haur\u00e0s de retornar el\/els article(s) per permetre'ns processar el reemborsament, d'acord amb les condicions establertes.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c77ba1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6c77ba1\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a4a50aa\" data-id=\"a4a50aa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1c58e6 elementor-widget elementor-widget-spacer\" data-id=\"a1c58e6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE CANCELACI\u00d3N DERECHO DE DESISTIMIENTO Tienes derecho a cancelar tu pedido en un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto o desde la firma del contrato en el caso de servicios, sin necesidad de justificaci\u00f3n alguna, salvo en las excepciones que se detallan m\u00e1s adelante. Para ejercer este derecho, deber\u00e1s notificarnos [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de Cancelaci\u00f3n - Fins Ara<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Cancelaci\u00f3n - Fins Ara\" \/>\n<meta property=\"og:description\" content=\"POL\u00cdTICA DE CANCELACI\u00d3N DERECHO DE DESISTIMIENTO Tienes derecho a cancelar tu pedido en un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto o desde la firma del contrato en el caso de servicios, sin necesidad de justificaci\u00f3n alguna, salvo en las excepciones que se detallan m\u00e1s adelante. Para ejercer este derecho, deber\u00e1s notificarnos [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/finsara.cat\/ca\/politica-de-cancelacion\/\" \/>\n<meta property=\"og:site_name\" content=\"Fins Ara\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-23T08:17:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/finsara.cat\/politica-de-cancelacion\/\",\"url\":\"https:\/\/finsara.cat\/politica-de-cancelacion\/\",\"name\":\"Pol\u00edtica de Cancelaci\u00f3n - Fins Ara\",\"isPartOf\":{\"@id\":\"https:\/\/finsara.cat\/#website\"},\"datePublished\":\"2024-02-28T15:49:48+00:00\",\"dateModified\":\"2025-09-23T08:17:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/finsara.cat\/politica-de-cancelacion\/#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/finsara.cat\/politica-de-cancelacion\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/finsara.cat\/politica-de-cancelacion\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/finsara.cat\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de Cancelaci\u00f3n\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/finsara.cat\/#website\",\"url\":\"https:\/\/finsara.cat\/\",\"name\":\"Fins Ara\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/finsara.cat\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de Cancelaci\u00f3n - Fins Ara","robots":{"index":"noindex","follow":"follow"},"og_locale":"ca_ES","og_type":"article","og_title":"Pol\u00edtica de Cancelaci\u00f3n - Fins Ara","og_description":"POL\u00cdTICA DE CANCELACI\u00d3N DERECHO DE DESISTIMIENTO Tienes derecho a cancelar tu pedido en un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto o desde la firma del contrato en el caso de servicios, sin necesidad de justificaci\u00f3n alguna, salvo en las excepciones que se detallan m\u00e1s adelante. Para ejercer este derecho, deber\u00e1s notificarnos [&hellip;]","og_url":"https:\/\/finsara.cat\/ca\/politica-de-cancelacion\/","og_site_name":"Fins Ara","article_modified_time":"2025-09-23T08:17:54+00:00","twitter_card":"summary_large_image","twitter_misc":{"Temps estimat de lectura":"4 minuts"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/finsara.cat\/politica-de-cancelacion\/","url":"https:\/\/finsara.cat\/politica-de-cancelacion\/","name":"Pol\u00edtica de Cancelaci\u00f3n - Fins Ara","isPartOf":{"@id":"https:\/\/finsara.cat\/#website"},"datePublished":"2024-02-28T15:49:48+00:00","dateModified":"2025-09-23T08:17:54+00:00","breadcrumb":{"@id":"https:\/\/finsara.cat\/politica-de-cancelacion\/#breadcrumb"},"inLanguage":"ca","potentialAction":[{"@type":"ReadAction","target":["https:\/\/finsara.cat\/politica-de-cancelacion\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/finsara.cat\/politica-de-cancelacion\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/finsara.cat\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edtica de Cancelaci\u00f3n"}]},{"@type":"WebSite","@id":"https:\/\/finsara.cat\/#website","url":"https:\/\/finsara.cat\/","name":"Fins Ara","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/finsara.cat\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca"}]}},"_links":{"self":[{"href":"https:\/\/finsara.cat\/ca\/wp-json\/wp\/v2\/pages\/814"}],"collection":[{"href":"https:\/\/finsara.cat\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/finsara.cat\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/finsara.cat\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/finsara.cat\/ca\/wp-json\/wp\/v2\/comments?post=814"}],"version-history":[{"count":13,"href":"https:\/\/finsara.cat\/ca\/wp-json\/wp\/v2\/pages\/814\/revisions"}],"predecessor-version":[{"id":1838,"href":"https:\/\/finsara.cat\/ca\/wp-json\/wp\/v2\/pages\/814\/revisions\/1838"}],"wp:attachment":[{"href":"https:\/\/finsara.cat\/ca\/wp-json\/wp\/v2\/media?parent=814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}